Frequently Asked Questions
Are the scooters allowed for airlines?
Both of our scooters are equipped with powerful batteries for extended range. Unfortunately, most airlines do not accept them as they exceed the permitted battery volume capacity for air transport.
How do I charge the scooter?
The Paiseec S3 is charged on-board, without the need to remove the battery. If you ride the scooter for 1-2 miles daily, charging it once per week will be sufficient. A full charge from 0% to 100% takes 8-10 hours.
What is the recommended height range for using the scooter? Are there any weight requirements?
The scooter does not have a height requirement, and it can support a maximum weight of 265 pounds.
How to push the scooter?
There are two ways to push the scooter. 1) Release the electromagnetic brake and then flip over the armrests, and you can push the scooter. 2) Turn to "walk mode", and press the throttle lever, then you can push it.
Are the tires of the mobility scooter pneumatic?
Yes, the tires of both the S1 and S3 mobility scooters are pneumatic.
What material is the mobility scooter made of?
S3: It is made of aluminum and plastic.
S1: It is made of steel.
Can the scooter be loaded into a car trunk using a ramp?
Yes, it can, but it is very difficult to do so. We do not recommend it, and we also do not provide ramps.
Can the scooter be taken on Amtrak?
We suggest you contact Amtrak staff for assistance.
Which has more knee room, S1 or S3?
The knee room in S1 and S3 is similar.
Does the seat on the S1 lock when getting on or off?
No, the seat on the S1 needs to be manually locked.
