The Q5 is fantastic! My girlfriend of 39 years had spiraled rapidly with liver tumors and didn't have the strength left to walk much. Her parents are in their 80s so I ordered this motorized wheelchair for her and so her parents could load it into their car. We were amazed that it is actually lighter than the standard wheelchair they had from previous ailments. I just wish she had lived long enough to drive it.
The unit arrived on the date promised. The packaging was excellent.
This was for my wife. We took it for an initial spin the other day and she absolutely LOVED it. It has a surprising amount of power and it's quite speedy
If you're looking for a mobility unit for supplemental purposes, this unit is an excellent VALUE
BTW, the customer service rep. Daisy, whom I have received communications from was very helpful and professional.
In conclusion, great product, great VALUE and great customer service
Can't ask for more!
I am very happy with my experience with Paiseec. The quality of the mobility scooter is excellent, and it is well-designed, comfortable, and easy to use.
What impressed me the most was their outstanding customer service. The support team was patient, professional, and genuinely cared about helping me. They listened to my concerns, communicated clearly throughout the process, and went above and beyond to find a fair solution. Their kindness and willingness to help made a lasting impression on me.
It’s rare to find a company that truly stands behind its customers, and Paiseec has earned my trust and respect. I highly recommend both their products and their customer service to anyone looking for a reliable mobility scooter. Thank you, Paiseec, for your excellent support and for making me feel like a valued customer
I have had mobility issues for years. I have eight wheelchair/scooters at my three houses. This one has quickly become my favorite. It is very functional, but also light enough that I could actually put it in my trunk without assistance.
Daisy our customer service representative was excellent. She reached out to let us know of a delay on our order and offer alternative options if we would like. She immediately followed up and gave us an update on order and informed us of when it was shipping. She was terrific!!!