• What is the maximum speed and weight capacity ?

A：We use the high-performance brushless motors that can easily reach the maximum standard speed of 3.7 miles/h even with 265 lbs load.

• What is the weight of the W3?

A：It weighs 49.6 lbs (battery not included), and the battery weighs 8.1 lbs.

• What is the frame material of the W3?

A. It is made of aircraft aluminum alloy, featuring a strong and light weight.

• How far uphill can the W3 go?

A. Maximum of 8 degree slope.

• Can it go on an airplane?

A：Yes.

• What is the weight capacity of the hooks/baskets?

A：Hooks with 8.8 lbs capacity on each side, and
the bottom basket has a weight capacity of 11 lbs.

• Can I pull it around when it is folded?

A：Yes, it can be easily pulled when folded.

• Is it loud in operation?

A：The W3 uses the brushless motors that run at about 60 decibels, roughly the sound of a soft voice.

• Is it easy to install?

A：When you receive it, you only need to put the battery into the battery compartment and unfold the frame to use it, no other installation is required.

• Is it comfortable to sit on?

A：The W3 is strictly ergonomically designed.
1. 105 degree inclination from backrest to cushion.
2. The backrest is made of special fabric with high breathability and elasticity.
3. The cushion is filled with high elasticity material and specially designed for pressure distribution, so that it will not get tired after sitting for a long time; it can be disassembled, cleaned and replaced, which is very convenient.

• Is the cushion removable?

A: Yes, it can be disassembled, cleaned and replaced.

• What is the battery weight of the W3?

A：The battery weighs 8.1 lbs.

• What is the battery life of the W3?

A：About 15.6 miles on 1 charge.

• Is the W3's battery removable or replaceable?

A：Yes, the battery can be easily removed, and you can refer to the instruction manual.

• Can the battery be purchased separately?

A：Yes.

• Is it easy to charge?

A：Charging is very convenient.
1. There is a charging port on the wheelchair; it can be charged directly in the wheelchair.
2. There is also an independent charging port on the battery; you can remove the battery and charge it.

• How long does the battery last?

A：Battery life is related to the frequency of your use. Based on the general situation, the battery can be used for at least 4 years and still have 80% of the battery capacity, if you charge it every 3 days.

• How long does it take for the battery to fill up?

A：About 6-7 Hours.

• Can I use other brands of batteries?

A：No, this is not supported.

• What kind of motor is used and what is its performance?

A：We use 180W brushless magnetically programmed motors, this type of motor has better control accuracy and experience and is commonly used in the robotics industry; matched with Paiseec self-developed controllers, the performance of the motors can be better utilized.

• What are the dimensions of the W3 and the seat size?

A：Expanded Dimensions(L*W*H)：38.18'' x 24.40'' x 34.25''

Folded Dimensions(L*W*H)：39.17'' x 24.40'' x 17.70''

Seat size：16.73'' x 19.68''

• Can it be controlled from the left side?

A：We have them pre-installed on the left side in limited quantities.

• Is it easy to fold? Can it fit in the trunk of a car?

A：It is bend-free three-step easy folding, folded size is 39.17'' x 24.40'' x 17.70''; you can check whether it can be put into your trunk.

• Which countries and regions is it available for sale?

A：In order to provide the best possible service, we are currently only open to the United States (except Alaska and Hawaii) and will gradually expand globally in the future.

• How long will it take to get the W3?

A：The first batch is scheduled to ship between October 15th - 25th, 2024.

Order delivery time: 3-8 business days.

Delivery details will be sent to your email.

• Can I return it if i don't like it?

A：Yes, if you return the original packaging, keeping the product free from wear and damage. Once we confirm receipt of the product, we will refund you. We have 30-day money back guarantee. You can contact us through phone call or email. We will be happy to assist you.