Well, yes there was. The scooter came to me via Amazon. I did the minor assembly required. The batteries were fully charged. Took it for a trial run and then the maiden voyage at airport. I hadn't watched the video above prior. Unit wouldn't turn back on after switch off. Ignition came out in my hand. Unit doesn't move when throttle is up. Didn't know there was an. Extra battery, thought they worked in tandem. Owners manual very sparse on details. Still, once I learned and company replaced ignition unit, I now feel confident. It got me through 2 large airports on 1 charge of 1 battery. It's easy to use after initiation.

So far my mom likes it and I love it because my mom can be mobile again. It’s a bit heavy for me but it’s ok :)

The scooter is what I expected except for the seat. Hard and not very comfortable. I take a stadium seat along to provide a little cushion. Would have liked a little more info on the batteries. Do the batteries need to be charged at intervals regardless of current level of charge. Should they be run until completely drained? other than listed above, I am happy with the scooter. Love that it is only 38 pounds. Very easy to load and unload into and out of the car.

I love it. I wish it drew from and charged both batteries at once. My wife and I I can easily put it in and out of car. I love it

I’ve been using this scooter for several weeks now, and it’s been a great addition to my daily routine. It’s incredibly easy to use and lightweight, making it a great choice for seniors like myself. I can navigate around town without difficulty, and the scooter is sturdy enough for various terrains. The battery lasts a long time, which means I can run errands all day without needing a recharge. I highly recommend this to anyone looking for a reliable and comfortable mobility solution.